FAQs

Unfortunately not. All orders are consolidated and then delivered to households identified by the churches in the townships. We have deliberately partnered with local churches to ensure the integrity of the supply chain, we want them to be the eye and ears on the ground and make sure the food reaches those who really need it.

Absolutely. If you purchase a parcel for Shayamoya for example, we send a parcel to the church in Shayamoya. Our backend makes sure we allocate all parcels accurately.

100% (almost). The only fees that are deducted are credit card or EFT fees charged by the banks. And in some cases the food suppliers actually pick up these costs. We try to give as much of every cent to food.

Ideally, we want a nutiritous and wholseome food parcel. However, this is not always possible, especially during lock-down where movements are restricted, not all suppliers can meet our bulk order requirements, general supply of goods is hard to come by, etc.

Each location has a different parcel fix, some all non perishables, some have fresh vegetables, and in some cases we give beneficiaries vouchers for Checkers (as a last resort)

We work closely with the churches in each township. They know who the really vulnerable people are, they know who they gave food to last week, and they know who received a food parcel from the government two days ago.

So the churches decide who gets the parcels, and when they share the parcels they encourage the recipients to display similar generosity towards their neighbours.

Unfortunately not. The food parcel “industry” is quite contentious at the moment.

Firstly, if someone just arrives at the church to claim a food parcel and the church doesn’t know the person – they may be from another town, they won’t know their real circumstance or situation and thus can’t discern the real need. Best thing to do in this instance is to encourage people to go to their local ward councilor for help.

Secondly, as much as we are trying to love people practically by providing food, equally we want to ensure the local church is a light to their community, i.e. this is not just a feeding scheme.  So the food parcels in one way are meant for the local churches and their congregations and they can then in turn decide to be generous to those who may not be a part of their churches – which they are doing by the way.

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